REFUND RETURN POLICY — PRINTS
REFUND & RETURN POLICY — PRINTS
We want you to be happy with your order. Please read the following policy carefully before purchasing.
Returns & Exchanges
Prints are made to order and are non-returnable and non-refundable for change of mind.
If your print arrives **damaged**, please contact us within **14 days of delivery** with clear photos of the print and packaging. We will arrange a **replacement at no additional cost**.
If your order is **lost in transit** and cannot be located or delivered, we will either **send a new print or provide a full refund**.
Please Check Your Order Carefully
Returns, refunds, or exchanges are **not available** if:
* You selected the wrong **size**
* You selected the wrong **design or variant**
* You provided an **incorrect or incomplete shipping address**
* You changed your mind after placing the order
* You simply no longer want the item
In these cases, you are welcome to **place a new order** with the correct size, variant, or shipping information.
If a package is returned to us because of an incorrect address provided by the buyer, a new order will be required for reshipping.
Damaged Prints
To report damage, please contact us at
canvas.wallart@outlook.com or rt-media@hotmail.com
within 14 days of delivery and include:
* Photos of the damaged print
* Photos of the packaging
* Your order number
Once the damage is confirmed, we will arrange a replacement.
Color & Appearance
Please note that colors may vary slightly from what you see on your screen due to different monitor and device settings.
Contact
If you have any questions or experience an issue with your print, please contact us at:
canvas.wallart@outlook.com or rt-media@hotmail.com
We’re always happy to help and will do our best to resolve any genuine delivery or damage issue quickly.